1. Privacy Statement

"Personal Data" is any data that identifies you. The Personal Data which you supply to us you agree will be true. We will deal with your Personal Data in compliance with the current Hong Kong data protection legislation. Please note this applies only to Graceful Tours and not to other companies' or organizations’ websites to which we may link.

Personal Data will be collected, processed and used by us for the purposes of providing the service to you and the other purposes mentioned below. Personal Data may also be processed and used by such other organizations on our behalf for the purpose of providing the best possible service to you. The use of information will remain under the control Graceful Tours at all times. We will not sell or share your data with any third parties outside of our company. 

We collect data so that it can offer the best possible services and offers to you.

We only send post, email and text messages to you about services that we consider may be of interest to you only if you have given us permission to do so.  If you have agreed to be contacted by telephone / mobile then calls may be monitored and may be recorded for quality and training purposes. We may collect Personal Data about your usage of our service in order to provide a service to meet your needs. However, the data will only be disclosed on an anonymous and aggregated basis not in a way in which you will be identified.

Our privacy protection practices help us to maintain accurate, timely, complete and relevant data for our business purposes.

2. Cookies

We use session cookies and web beacons to manage the Website. Unless you choose to identify yourself to us, you remain anonymous although we may be able to recognize the computer which you use to access the Website on subsequent occasions. We do not exchange cookies with any third party websites or external data suppliers.

Your browser also generates other information, including which language the site is displayed in, and your Internet Protocol address ("IP address"). Your IP address is automatically logged by our servers and used to collect traffic data, such the number of visitors to our site. We do not use your IP address to identify you personally.

3. Security

We endeavor to take all reasonable steps to protect your personal information. However, we cannot guarantee the security of any data you disclose online. You accept the inherent security risks of providing information and dealing online over the Internet and will not hold us responsible for any breach of security unless this is due to our negligence or wilful default.

4. General

You have the right to see personal data (as defined in the Data Protection Act) that we keep about you upon receipt of a written request. If you are concerned that any of the information we hold on you is incorrect please contact us using the details below.

Please be aware that our site may link to other websites which may be accessed through our site. We are not responsible for the data policies or procedures or the content of these linked websites.

In compliance with the law Graceful Tours may be obligated to disclose Data about you to a law enforcement agency or by a court order or under the discovery process in litigation.

5. Mailing List

If you want to be removed from our mailing list, please follow the unsubscribe options at the bottom of our newsletters. Alternatively you can e-mail contact@gracefultours.com with the word 'remove' in the subject line and the email address that you wish to be removed within the email. Please note that it may take up to 28 days to action your request.

Each electronic mailing we send you will contain details of how you can un-subscribe. The consequences of deregistration are that your account details will be placed in a suppression file and you will not receive any further email communications from Graceful Tours, unless you subsequently re-register or opt-in again at a later date.

6. Contact Us

If you have any comments or queries in connection with our privacy policy, please contact us at the above details.